India – Is it another America in the making?

India at its best is much like America at its best – a melting pot of multiple cultures, languages, foods spanning a territory that covers thousands of miles of coastline, rugged deserts to lush forests to snow capped mountains. Both countries share an unshakeable democracy, a mission for tolerance and freedom of speech and will, and a constitution that leads with “We the people of…”

Capitalism, leading educational institutions and two hundred million English speakers paint another layer of similarities between the two Eastern & Western giants.

The old India has been enveloped into a bustling modern society that competes and enjoys alongside the rest of the global elite. Cows still cross some roads, but that has not stopped real estate developers and the Fortune 500 corporations from building expansive complexes that look like they were airlifted from the green fields of Silicon Valley and placed across the heartland of the Indian sub-continent. India is now home to hundreds of thousands of highly educated mind-workers servicing US industry and delivering quality service that the world’s finest and largest corporations have grown to rely upon.

General Electric, American Express, Microsoft, Oracle, Citibank, Accenture, PriceWaterhouseCoopers (and countless other giants) employ thousands of people across India to handle work that used to be reserved for the graduates of the Ivy League. Although the largest segments of work outsourced to India include call center work and software development, other highly skilled processes are implemented there. Recently, Wall Street Investment Banks have started to outsource financial modeling and equity research departments to Bombay. India is the natural choice because of the embedded talent pool of highly educated, English speaking college graduates.

Whether your needs are in Customer Care, Customer Acquisition, Sales Force Outsourcing, Web-Based Customer Service or other Back-Office functions, India has the talent pool available at the skill level necessary to meet your performance expectations.

Goodbay has consistently met and exceeded client’s performance metrics and established long-term relationships in the industry because of our ability to execute. This ability rests upon our ability to attract and retain the best talent available in the marketplace. We carefully pick people that attended the desirable universities, have a level of eloquence and raw intellect necessary to excel at their work and deliver the results we promise you.

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